I worked with Criss for the renewal of my helper’s work permit and followed her over from her previous agency — that alone says a lot. She is hands down the most responsive agent I’ve encountered. Everything was handled speedily with clear communication and excellent follow-up, which gave me a lot of peace of mind. Previously, when I was interviewing for helpers, Criss did an outstanding job helping me sieve through candidates. She didn’t just match based on the job description; during interviews, she would proactively step in to ask the difficult but important questions that I didn’t think of as an inexperienced employer. Her experience, sharp judgment, and genuine care really show in the way she works. Highly recommended if you want someone reliable, efficient, and truly on your side.

not gate keeping this because she deserves a shoutout.. look for Criss if you want a reliable agent to source for helpers. she has been my go to agent for many years. be it looking for helper, travel visa issues or even extensions, she's so detailed and committed. ive referred a handful of my friends to her and all sing praises for her dedication at work. counting my blessing to meet such an awesome agent these days!

With Joyful Care, the process was easy and smooth from start to finish, and I truly had a hassle-free experience. Criss took care of all the little details, which made everything stress-free for me. She is clear in her communication, very responsive, and always helpful. I really appreciate her support and would highly recommend her.

I’d like to commend Criss for her warm and responsive service. She was attentive to our needs and did a good follow up and follow through. Truly appreciate the support and “after-sales service” rendered!

I come across this maid agency by chance at Bukit Timah Beauty world as I am looking for caretaker to look after my mum and my dementia big brother after my father has recently passed away a couple of months ago. The agent Criss and some Myanmar maids greeted me and leaving a good impression.The process of employment is easy and Criss actually video call the maid and finalise the employment. It has been three months and I definitely will say that the maid from this agency are given good training. The maid is willing to learn and attentively looking after my family members and household chores. I am very satisfied with the performance of the maid and if any of my friends are interested in getting a maid, it will definitely be Joyful Care.

Very good service and fast by Criss.Good understanding about customer needs and gave best advice.

This is my 1st time enaging Joyful care employment agency and I am pleased with the prompt services rendered by Criss. Criss is responsive to my queries, willing to listen and understand my needs and shortlisted suitable candidate for interview, making a breeze in finding a helper. What a Joyful experience!